Peoples National Bank of Mora

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Mobile

Common Questions & Answers

 

Is there a fee for this service?

There is no fee for this service. It’s one more way that Peoples National Bank gives you more value by banking with us.

Do I need to be an Online Banking customer?

Yes, you will need to sign up for Online Banking to be able to take advantage of Mobile Banking benefits.

Will it work on my phone?

Yes, we have three different types of service to fit your needs:

 

>SMART PHONE APP
Do you have an iPhone® or an Android®? Get your app in a snap! Simply go to iTunes or Google Play and search for “pnb mobile banking”, andMobile App download the app. With the appinstalled, you can do everything that Mobile Web Banking can do - with the familiar ease and functionality of that operating system.

>MOBILE WEB BANKING
It gets even better if you have a phone with internet access. In addition to the Text Banking features, you can transfer money, pay bills, and more. To sign up for Mobile Web Banking, log into your Online Banking account, click on the Options tab and follow the short instructions.

>TEXT BANKING
You don’t even need internet access on your phone! With text-enabled phones, you can view balances, transaction history, and receive account alerts. (Standard text rates apply from your phone provider). To sign up for Text Banking, log into your Online Banking account, click on the Options tab and follow the short instructions.

Is Mobile Banking Secure?

Our bank is very concerned with the safety and privacy of your information and committed to security. To ensure the security of your account information, a number of security features have been built into Mobile Banking.

For Mobile Banking: Entering your account ID and password has the same great security as Online Banking from a computer, as all the data is encrypted in transmission.

What accounts can I access with Mobile Banking?

You can access Checking, Savings, CD’s, Loans, and more.

What mobile carriers are supported?

Mobile Banking service is supported on the following mobile carriers: Verizon, AT&T, Sprint, TMobile, etc.

My mobile number has changed. What do I need to do to keep my access to Mobile Banking?

If your mobile number has changed, log-in to Online Banking and click on the Mobile Banking tab. You will be able to make changes to your mobile number.

What if my mobile device is lost or stolen?

We will never send full account numbers or other personal information via Mobile Banking. If your mobile device is lost or stolen, no one can access your account without knowing your unique password. In the unfortunate event your mobile device is either lost or stolen, report it immediately to your mobile carrier. Then you should immediately log into Online Banking from your computer and delete that mobile device's phone number from the Mobile Preferences.

 



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